USCIS status ends up in checklists and memory.
Manual rounds
Without a USCIS-aware tool, someone checks receipts on a schedule, and the schedule slips when the office gets busy.
Clients call first
When a client learns about an approval before the firm, every call starts on the back foot.
Several receipts per matter
Concurrent filings mean one MyCase matter can depend on four or five separate USCIS cases.
Adding CaseTracker to a MyCase office
- 01
Upload receipts
Bring in receipt numbers with client names and form types from a spreadsheet.
- 02
Pick alerts per person
Attorneys might want approvals and denials; paralegals might want RFEs and appointments.
- 03
Follow up in MyCase
When an alert arrives, message the client, add tasks and bill in MyCase as you already do.
USCIS tracking without changing your practice software
Daily status checks
Every active receipt checked against USCIS each day.
Role-based alert choices
Each person chooses their own event types and channels.
Morning list of changes
Moved cases are highlighted at the top of the dashboard.
Activity log
What changed in the last 30 days and who on the team was told.
Share links
A read-only case status page you can send a client from MyCase or anywhere else.
Exports
Status history as CSV, for your records.
Where each tool fits
A general comparison. See MyCase's site for its current features and plans.
| MyCase | CaseTracker | |
|---|---|---|
| Built for | General law practice management | USCIS case tracking for immigration firms |
| Intake, billing, documents | Yes | No |
| Client messaging and portal | Yes, a core feature | Read-only share links and optional reminders |
| Daily USCIS checks | Not a built-in focus | Yes |
| Staff alerts on status changes | Not a built-in focus | WhatsApp and email, per person |
| Pricing model | Per user (see MyCase) | By active cases, from $100 a month |
MyCase plus a tracker, or a switch?
MyCase is good at the client side
Intake, client communication, invoicing and documents are where MyCase earns its place. An immigration firm happy with those has little reason to move.
The USCIS side is a separate job
Following dozens or hundreds of receipt numbers every day isn't something general practice software is designed around. A dedicated tracker does it automatically and tells your team when to act, and your client communication can stay in MyCase.
Questions firms ask us
Is CaseTracker a replacement for MyCase?+
No. MyCase is general practice management. CaseTracker handles USCIS status tracking and team alerts, and most firms would use both.
Does it integrate with MyCase?+
Not directly. You import receipts from a spreadsheet and add new ones as you file.
Can we still message clients from MyCase?+
Yes. CaseTracker's status alerts go to your team, so you decide what to tell clients and where. Clients only hear from CaseTracker if your firm sets up a scheduled reminder for their case.
How is it priced?+
By active cases: $100 a month for up to 120 and $150 a month for up to 400, with team seats included.
Can we try it before paying?+
Yes. Every account starts with a 14-day free trial for up to 20 cases, no credit card needed. Plans after that are $100 a month for up to 120 active cases and $150 a month for up to 400, with custom pricing above that.
Keep MyCase. Stop checking USCIS by hand.
Upload your receipts today and let the daily check tell your team what moved.