General practice software doesn't speak USCIS.
Matters, not receipts
Clio organizes work by matter. An immigration matter can have several USCIS receipts, each moving on its own clock.
Status lives elsewhere
Unless something checks USCIS for you, case status ends up in notes, spreadsheets or someone's memory.
Deadlines start at USCIS
An RFE or interview notice starts a clock. Finding out late leaves less time to prepare.
Adding USCIS tracking to a Clio practice
- 01
List your receipts
Export or copy receipt numbers with client names into a spreadsheet and upload it.
- 02
Set up alerts
Each person picks which USCIS events they want and whether to get them on WhatsApp, email or both.
- 03
Log the work in Clio
When an alert comes in, handle it in Clio as usual: time, tasks, documents and billing.
The immigration-specific part, handled
Receipt-number tracking
Any USCIS receipt, from I-130s to N-400s, checked daily.
Event types that matter
RFEs, notices of intent, appointments, approvals, denials and returned mail.
WhatsApp alerts
For teams that live on their phones, on the Office plan and above.
Shared dashboard
Every receipt in one list, with changed cases on top.
History
Every status change with dates, for answering client questions.
Client reminders, if you want them
Set up scheduled WhatsApp reminders for a client's case, only when your firm chooses to.
What each tool is for
Most immigration firms on Clio would use both. See Clio's site for its current plans.
| Clio | CaseTracker | |
|---|---|---|
| Built for | All practice areas | Immigration firms tracking USCIS cases |
| Billing and trust accounting | Yes | No |
| Calendar and documents | Yes | No |
| Daily USCIS status checks | Not a built-in focus | Yes |
| Alerts on USCIS changes | Not a built-in focus | WhatsApp and email, per person |
| Pricing model | Per user (see Clio) | By active cases, from $100 a month |
Do immigration firms need to leave Clio?
Usually, no
Clio is strong at the business side of a law practice. Leaving it to get USCIS tracking would mean giving up billing, trust accounting and calendaring that already work.
What's missing for immigration
The gap is USCIS itself: following each receipt number, noticing when its status changes and telling the person handling it. That's a narrow, repetitive job, and exactly the one CaseTracker automates.
The setup most firms choose
Clio stays the system of record for clients, time and money. CaseTracker holds the receipt numbers, checks USCIS daily and alerts the team. There's no integration to maintain; you import receipts once and add new ones as you file.
Questions firms ask us
Is CaseTracker a replacement for Clio?+
No. Clio is general practice management. CaseTracker only handles USCIS case tracking and alerts. Immigration firms typically keep Clio and add CaseTracker.
Does CaseTracker integrate with Clio?+
Not directly. You import receipt numbers from a spreadsheet, and can export CaseTracker data as CSV.
How is CaseTracker priced compared with Clio?+
CaseTracker is priced by active cases: $100 a month for up to 120 and $150 for up to 400, with team seats included. Clio's pricing is on its own site.
Do our clients get messages?+
Status alerts go to your team only. A client gets a message only if your firm sets up a scheduled reminder for their case.
Can we try it before paying?+
Yes. Every account starts with a 14-day free trial for up to 20 cases, no credit card needed. Plans after that are $100 a month for up to 120 active cases and $150 a month for up to 400, with custom pricing above that.
Keep Clio. Add the USCIS part.
Import your receipts and get your first daily check, without changing how you bill or schedule.