Clients ask on WhatsApp. Answers live on the USCIS website.
Constant "any news?"
Clients message your team about their case all day, and each answer means looking it up again.
Different time zones
Teams outside the US start their day long after USCIS has posted updates. They need a list of what changed, not a search.
Software built for US law firms
Most immigration software assumes a US law office, email-first communication and a long setup.
How consultancies use CaseTracker
- 01
Import your client list
Upload your spreadsheet of receipt numbers and client names.
- 02
Verify WhatsApp
Each team member verifies their phone and picks the events they want to hear about.
- 03
Start the day with changes
Alerts arrive on WhatsApp and the dashboard shows exactly which cases moved since yesterday.
Built for how consultancies work
WhatsApp alerts
Status changes reach your staff on WhatsApp, with email as an option.
Shareable status links
Send a client a read-only link to their case instead of retyping the status.
Optional client reminders
Set up a scheduled WhatsApp reminder for a specific client's case if you choose.
Team roles
Owners, admins and members share one caseload.
Received-by field
Record which consultant handles each case.
Quick setup
Import and start tracking the same day, with an onboarding call on the Office plan.
Tracking US cases from outside the United States
Any USCIS case, from anywhere
USCIS case status is tied to the receipt number, not to where you are. A consultancy in São Paulo or Amman can track a client's I-130 or work permit exactly like a firm in Miami.
Making the most of time zones
USCIS posts updates on US time. CaseTracker runs the daily check and has the changes waiting, so your team starts the morning with a short list of cases that moved instead of a long list to look up.
Keeping clients informed, your way
Status alerts go to your team, so you decide what to tell each client and how. When it helps, you can send a read-only status link or set up a scheduled WhatsApp reminder for a case.
Questions firms ask us
Do we need to be a US law firm?+
No. CaseTracker works for any team tracking USCIS cases, including consultancies outside the United States.
What language are the statuses in?+
USCIS publishes case statuses in English, and alerts show them as USCIS writes them, alongside your client's name and receipt number.
Do clients get WhatsApp messages automatically?+
No. Status alerts go to your team. A client only gets a message if you set up a scheduled reminder for their case.
Which plan includes WhatsApp?+
WhatsApp alerts are on the Office plan ($150 a month for up to 400 active cases) and above.
Can we try it before paying?+
Yes. Every account starts with a 14-day free trial for up to 20 cases, no credit card needed. Plans after that are $100 a month for up to 120 active cases and $150 a month for up to 400, with custom pricing above that.
Answer clients faster, on the app you already use.
Import your client cases and get your first WhatsApp alert when one moves.